FAQs - Frequently asked questions
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Should you need further information please contact our free service at 0800 0638243 or send an email to service@netbid.com.
Topic: Selling
- How can I offer my machines at NetBid Trading?
- New customers have to register first. You use your user data to login to the system. Upon successful login you can use the "My account" tools to enter your machines. Your offer is identified by the trading icon in the list.
- How can I auction my machines at NetBid?
- New customers have to register first. You use your user data to login to the system. Upon successful login you can use the "My account" tools to enter your machines. Your auction is identified by the trading icon in the list. By entering an auction you grant the exclusive right of sale to NetBid.
- What is to be considered for the type of sale Auction?
- * NetBid has the exclusive right for sale, i.e. you must not advertise or sell the machine elsewhere.
* The item is knocked down without further consultation at the end of auction, if the set minimum price is reached or exceeded.
* If the set minimum price is not reached at the end of auction, bidder and seller can make an agreement within the reservation period.
- What is to be considered for the type of sale Trading?
- * There is no exclusive right of sale. You can offer your items elsewhere. If an item is sold elsewhere, the seller has to inform NetBid accordingly.
* You can award your item to a placed bid, even if your expected price has not been reached.
- How do I specify a price?
- Depending on the type of sale you have to set a start and minimum price for an auction and an expected price for trading. For trading you can optionally set the minimum limit for bids to 75% of your expected price.
- Do I need a photo of my machine?
- Yes. The machine will not be accepted without photo. We reserve the right to disable offers for machines insufficiently described. The photo must be available in JPG format. The maximum file size is 128 kB. You should provide an English translation if possible.
- How can I trace my auctions/offers?
- You receive an email, as soon as
* a bid is received (auction or trading)
* an auction/offer has ended successfully
* the reservation period for an auction/offer starts
* the reservation period for an auction/offer ends
* the trading runtime ends
* an interested party requests information from the seller (trading)
* requests for viewing are received (trading)
- Why do I need a bank certificate?
- The signed bank certificate is a guarantee of the issuing bank for your solvency in case you win the auction. For high value items NetBid requests a written confirmation of the financial solvency in order to exclude fake bidders from the bidding process. This procedure is of advantage to all parties since non-solvent bidders cannot affect the outcome of an auction.
- Opening and using item forms
- Click "My NetBid" to access the forms required to enter and manage your machines. Select "Acquire auction" for an auction and "Acquire offer" for trading. The main difference between the forms are the prices you state. Required fields are identified by an asterisk (*). Once you have entered all data correctly, click the button "Send offer/auction" to display a confirmation page. Use this page to check your data. Send this page by clicking the "Send" button. The machine is now displayed on our homepage. Please make sure you set the correct closing time for your auction. Changes will not be possible.
- Changes
- Changes to data are only possible, if no bids have been received. Changes of the price or closing time for an auction/offer are not possible, once the items is published.